North San Antonio Customer Service Hiring Event | Staffing Agency

Interview at our customer service job fair being held every Wednesday, and take the next step in your career.

We’re hiring in both Salt Lake City, Utah, and San Antonio, Texas, and are conducting interviews by appointment virtually and in person!

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Job Details

Successfully completes initial new Specialist training program and participates and completes all required learning and ongoing training.
Entering & processing orders.
Processing cancel/change requests.
Requesting reprints/credits.
Ensuring security and privacy of customer’s information.
Providing education and support regarding products and services.
Probing to identify needs.
Acts/offers appropriate products, services, and solutions to meet customer needs.
Utilizes available resources appropriately to accurately enter data and service the customers.
Ensures appropriate follow-through steps are completed for each call.
Maintains complete and accurate records of all call activity as required.
Makes outbound calls to achieve the goals of assigned call segment.
Provides a basic level of customer support but escalates more advanced problems to their supervisor.
Works within a team environment supporting both team objectives and overall Center objectives.

Requirements

HS Diploma/GED required.
Bilingual in English & Spanish a plus!
Minimum 0-2 years’ experience.
Previous customer service, banking or retail experience helpful.
Closing sales and/or generating qualified leads preferred.
Multitask ability.
Detail oriented.
Good communication and interpersonal skills.
Basic computer skills.
Ability to learn required information and ongoing training.
6 months work history preferred, familiar with customer service and selling concepts.