Erica began her career with IHC in February of 2015 as a Staffing Supervisor at the North San Antonio location. In her role as Staffing Supervisor, Erica grew direct-hire business for the company, trained new and existing employees across IHC’s branches, and played an integral role in developing a strong, positive online reputation for her branch’s services.
As a result of her contributions to IHC and her passion for helping job seekers find careers that challenge them, enhance their skills, and help improve their overall quality of life, Erica was promoted to Senior Staffing Supervisor. When the position of Branch Manager at the South San Antonio office became available, Erica was quickly selected to assume the role.
In 2021, Erica was again selected for another strategic role as the Manager, Delivery Success. As the Manager, Delivery Success, Erica is responsible for leading and developing IHC’s recruiting teams, optimizing service delivery to clients, and producing measurable and cost-effective results that align with customers’ business drivers and strategic direction while providing quality service to both clients and employees.